Customer Support FAQ & Troubleshooting

Need some help? Welcome to Splinterlands Customer & Technical Support!
Please use this FAQ guide to see if it answers your questions. If it does not, then you may need to contact Discord or Telegram support or submit a support ticket through our Customer Support Portal.
Completed sections for this guide:
  • DEC
  • SPS
  • Daily Quests & Loot Chests (FAQ: Daily Quests & Troubleshooting: Loot Chests)
  • Referrals & Affiliate Program
Sections that are in progress:
  • Summoner's Spellbook & Credits
  • User Verification (KYC)
  • Hive Account & Keys
  • Daily Quests & Loot Chests (FAQ: Season End Rewards & FAQ: Loot Chests)
  • Potions
  • RC's & HP